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Support Center

Cancellation of Online Orders

Last Updated: May 17, 2014 11:35AM SGT
We understand your plans may change and orders may need to be cancelled. We would want to be able to accommodate your requests as best as we can.

Please note the following :
  • Cancellation must be made at least 48 working hours before the requested day of delivery for local orders.
  • No cancellation is allowed for overseas orders once the order is confirmed.
  • For cancellation request received less than the stipulated time, only 50% of the order value is refundable.
  • In the event that the order is delivered, the full purchase amount will apply and cancellation is not allowed.
  • Please email cancellation requests to us at sales@estore.com.sg with your order number.

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